DISQUS

KnightKnetwork · 1 year ago

I'm a fan of Disqus as well. To me it seems they're right on top of customer service, even to the point of going out to look for problems posted to friendfeed / twitter. Although, I do have a couple of problems that are outstanding with no fix in sight and unknown status. One thing I would like to see Disqus do is to move away from their own product as a problem resolution tool, it doesn't have the feature set to accomplish what's needed in that regard and problems can easily sink into the abyss never to be seen again.